Revisions are contingent on the package selected. Clients can approach us for unlimited free amendments and we will revise their design with no extra charges, given that the design and concept remain intact. Revision turnaround time will be 48 hours
You choose a
discounted coupon You choose a
promo/special service package You have
approved the initial design concept You have
requested revisionsYou have
canceled the order due to non-related reasons in regard to the Americanwebdesignersinc and its
policies
You have not
contacted Americanwebdesignersinc for more than 2 weeks since the project initiated You have
violated Americanwebdesignersinc terms & conditions and privacy policy You have
approached another service provider or freelancer for the same project assigned to
Americanwebdesignersinc
You have
provided an incomplete project briefYou have
demanded a change in the any concept You have
exceeded from the maximum time allowed to ‘request for refund’ and make claims You have other
reasons such as change of mind, dispute with your partners, or other similar reasons You have
approved the deliverables You have
accepted multiple revisions for any service You have
ordered a bundle service and dissatisfied with any specific service, refund can only be claimed
against that specific service and ‘not’ the complete set of bundle services You have failed
to provide the initial design brief within 10 days of order placement
To ensure that
your refund request is processed effectively and approved, please make sure that you meet the
following requirements. Specify your
concern and claim your refund through any of the following three modes:-Toll-free #
(Number to be Entered) Live Chat.Email.
([email protected])We will try to
resolve your query and concern in light of our revision policy immediately or else will email
you a refund request approval from our refund department. After the refund, the rights to your
design would be transferred to Americanwebdesignersinc and you would not legally be allowed to
display any
version of the design sent by the company. Since the
design rights would now be transferred to AmericanwebDesignersinc, you concur that you will have
no right (immediate or circuitous) to use any reaction or other substance, work item, or media,
nor will you have any ownership interest for or to the same.Working in a
joint effort with the Government Copyright Agencies Americanwebdesignersinc would share
Copyright
Acquisition data for the refunded outlines that would confine the re-utilization of the designs
as original designs in the future. If you have any
questions or concerns about our Refund Policy, please get in touch with us by clicking here
([email protected].)
If request for
refund is made before the Initial concept delivery, you would be eligible for Full Refund (less
10% service & processing fee). If request for
refund is made before the Initial concept delivery, you would be eligible for Full Refund (less
10% service & processing fee).If request for
refund is made between 48- 120 hours of the initial design delivery, you would be eligible 33%
refund (less 10% service & processing fee). No refund
request will be entertained after 120 hours of your initial design delivery, however since we
believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
All refund
requests should be communicated to the support department. Americanwebdesignersinc based on the
violation
of your user agreement reserves the right to approve/disapprove your request on an individual
case to case basis.If request for
refund is made before the Initial concept delivery, you would be eligible for Full Refund (less
10% service & processing fee). If request for
refund is made within 48 hours, you would be eligible for 66% refund (less 10% service &
processing fee).If request for
refund is made between 48- 120 hours of the initial design delivery, you would be eligible 33%
refund (less 10% service & processing fee). No refund
request will be entertained after 120 hours of your initial design delivery, however since we
believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
All refund
requests should be communicated to the support department. Design `Vocals
based on the violation of your user agreement reserves the right to approve/disapprove your
request on an individual case to case basis.
The My Account
area is a convenient way to communicate. It is your sole responsibility to check the account
section for all questions, queries, concerns and any other instructions for the designer.
Failure to actively check My Account section may become a cause of hindrance in your perusal of
a refund. If you are unsure of how to use the My Account area, please contact customer support
at any time for prompt assistance
In order to
provide you with complete satisfaction, our designers are instructed not to deviate from the
specifications provided by the client in the order form. The designs are
crafted after adequate and thorough research to ensure quality and uniqueness.
We revamp the
requested design and continue overhauling it until you are 100% fulfilled (depending upon your
package).
Domain and
Hosting are provided free of cost with packages, where applicable.All the email
accounts assigned with the website packaged can be configured on third-party email software such
as outlook. If you wish to
opt out of hosting the website with us, you will not be provided with email accounts.
All design
order files are delivered to “My Account” as per the date specified on the “Order Confirmation”.
An e-mail is also sent to inform the client about their design order delivery made to their
specific account area. All policies pertaining to revision & refund are subject to date and time
of design order delivered to client’s account area.All customized
design orders are delivered via email within 5 to 7 days after receipt of order. We offer a RUSH
DELIVERY service through which you can have your first logo within 24 hours by paying just $100
additional! For further help, get in touch with our customer support department.
We keep your
final design archived after we deliver your final files. If you wish to receive the final files
again, we can email that upon request.
We offer Online
Customer Support to address your questions and queries.You can get in
touch with us at any time and we promise a prompt reply. Correspondence
Policy YOU concur that
Americanwebdesignersinc is not at risk for any correspondence from email address (es) other than
the ones
took after by our own particular area i.e. “[email protected]” or/and any toll-free number
that is not specified on our site. Americanwebdesignersinc should not be considered in charge of
any
damage(s) brought about by such correspondence. We just assume the liability of any
correspondence through email address (es) under our own space name or/and by means of toll-free
number i.e. as of now specified on Americanwebdesignersinc Website. Money Back
Guarantee We are
extremely confident of the work we do which is why we back it up with a money back guarantee. If
we are unable to meet and beat your expectations, we will give you a refund. 100% Unique
Design Guarantee At American Web
Designers Inc we promise that all of our logos are produced from scratch. We will provide you
with a logo that is proficient and in complete compliance with your design brief.
If the client
gets unresponsive for a month or more then the project will be considered closed. A reactivation
fee will be charged for the said project.
